Candy Candles Ltd started when a bored (and kind of poor) Masters student wanted to start her own business and earn a little extra cash around Christmas. What she didn't know however that this would soon turn into a business venture that would become her baby.

Candy Candles Ltd aim is to offer affordable products which aren't stingy on the smell and have some of the most interesting scents out there. Follow Candy Candles Ltd Instagram on @officialcandycandlesltd.

Our orders take up to 10 working days to arrive at your door from the moment of purchase (although we are  usually alot quicker) so please be aware of this when you pay. Delivery is ALWAYS free. 

If you're not happy with our products (we really hope this isn't the case) then we have a 14 day return policy. Just send it back to us within 14 days of when it arrived to your door and we'll happily replace or refund your purchase. Please let us know this by emailing Candy Candles Ltd at candycandlesltd@gmail.com. Please be aware that you will need to pay the postage to return the items to the address stated below

If you have a complaint (again we really hope this isn't the case) please contact Candy Candles Ltd at candycandlesltd@gmail.com and we will work to resolve the issue as quick as possible.

If you believe you have a dispute with Candy Candles Ltd that you can not resolve (which we really hope it doesn't reach that) then there is the Online Dispute Resolution which you can use on the link below

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=EN

It is our responsibility to supply you with goods that meet your consumer rights. If you have any concerns that we have not met our legal obligations please contact us

Company Number: 11095712 

Registered Business in England and Wales